Archive for the ‘Store Observations’ Category

Ozzy Observations of the Record Store Geek.

Friday, February 26th, 2010

Ozzy Osbourne isn’t the first rock star Hoodlums Music has met.

If you shopped at our ASU store, or have looked at our Facebook albums, you know that we’ve done some fairly big events: Autograph signings with Weezer, Jimmy Eat World, and the Donnas; Hayden Lawn concerts with Blackalicious, Ataris, Thrice/Thursday and Pepper that all drew over a thousand fans; and a ton of sweet inside shows including G. Love and Special Sauce, Michael Franti, Tegan and Sara, The Format, and many others.

But Ozzy is by far the biggest star we’ve ever had the pleasure to have met (and co-presented… more on that in a bit).

This Ozzy thing was like all of the other events combined.  Almost 2,000 books sold, the most on the book tour so far (you know we love that Indie-ass-kickin’ stuff);  Lines that stretched around over half of the entire strip center (Tempe Square) and lasted almost five solid hours; Mid-signing venue changes, special requests from fans and handlers… the whole spectrum of rock and roll mayhem.

And of course, there were lots of Ozzy fans.  We estimate that 4,000 Ozzy fans of all ages, shapes, and sanity levels invaded Tempe Square to show their love to the Prince of Darkness himself.  You want to talk about characters?   This place was personality-central on Saturday.

Besides being very involved in the planning and marketing of the event,  I was able to spend a good bit of time on Saturday observing and taking pictures, and it was a great time.  Hell, it’s Monday morning as I write this… and I’m still a little amped up.

Do you want to help with Ozzy?

It all started a couple weeks ago.

We try to meet with our friends at Changing Hands on a regular basis.  We work with them (and with our other neighbors too) to come up with events (like our Community Movie Night) that will help keep the center cool.  Being a former manager,  I keep meeting notes for the upcoming meeting.  I had just written down “more co-promotion” early that day, and in walks Brandon, Changing Hands’ marketing wonder boy.  He says to Kristian and I, “I think we are going to get Ozzy Osbourne to come and sign books in a couple of weeks.  Since it’s right up your alley, and in our center, we were wondering if you’d want to co-sponsor it?”.

Now that’s some cool neighborin’, eh?  They didn’t have to do it.  It was a book thing.  We’ll surely never forget the gesture.

Kristian and I thought about it for exactly zero milliseconds before responding.  “Whatever you want us to do – we are in”.  In less than a day, the event was confirmed and we were on a whirlwind promotional blitz.  Website, emails, Facebook, Twitter… and a whole lot of sign-making.

Brandon did a phenomenal job with the publicity, and seemingly every media outlet got on it.  Arizona Republic, New Times, and every radio station that has ever played a rock and roll song (Beth and Bill and Ozzy… together again) let the people know that the Ozzman Cometh.

We knew it was going to be big.

Let the Mayhem Begin

The day of the show was upon us.  The signs were up.  The books were almost all sold.  Our parking spots were taped off.

The store was, as expected, very busy all day.  All week, in fact.  People coming in and out to sign up for the Ozzy drawings… discovering our little joint for the first time.  Loads of fired-up Ozfans, mainly dressed in black, found their way to Wildflower, or some tasty grub (OK, many didn’t make it past the bar) at Mac’s, or one of three radio station vans in the parking lot.

The lines started forming at around 2:00, and they got longer very quickly.  Due to the crazy amount of people expected, Ozzy had been moved to an open storefront at the end of the center, so the line ran right past Hoodlums.  It was beautiful.

Being a co-presenter, I was allowed to more or less hang around “backstage”, so I rambled around and checked things out all afternoon.  I went in with the press corps and snapped a few pictures in the initial “posing” session, took a few pictures of the lines, and headed back to the store.

Around a half hour later, the line in front of the store started to break.  I went to check it out and discovered that Ozzy was being moved back to Changing Hands due to the drywall dust in the empty unit.  I joined the mad scramble of black-shirted CH employees and began to truck cart after cart of Ozzy books back to the original venue.

Cindy and her gang of book hoods did a great job on the fly, and the next thing you know the line was moving smoothly.  Unbelievably smoothly.  Ozzy ain’t no spring chicken, but that didn’t stop him from signing roughly 400 books per hour. My hand gets sore just thinking about it.

The Oz handlers (both his staff and the CH gang) did a great job moving the line along.  Which, at a rock star meet-and-greet, is basically deflecting one “special request” from fans after the other… without making the star look like an asshole.   It’s hard to blame people entirely, because they truly are fans (which, remember, is short for fanatic) and this is their one shot to get a minute with one of their idols.  Still, I’d say that in spite of about forty-two signs that said not to do so, one in four people had something for Ozzy to sign other than the book (I love you Ozzy… could you sign my baby?).  Almost every fan wanted to exchange conversation.  It’s just the way it is.  People want to say, “And then I told Ozzy…”   Look at me doing the exact same thing via this blog.  Anyway, the people who were on “Move along, Ozzy’s not gonna sign that” duty performed it admirably.

When Do We Get to Meet Ozzy?

Just because we’ve been in this insane industry forever doesn’t mean we still don’t like meeting rock stars.  We started bugging Changing Hands about the Hoodlums-meet-Ozzy angle right away.

But of course, it really isn’t up to our indie comrades… it’s up to Ozzy’s managers (and Ozzy, I suppose), so they couldn’t tell us when until the day of the show.

Finally it was confirmed that we were to go ahead and meet Ozzy, as well as get a picture with our staff, at 2:30 PM, before the signing.  Sweet.

But this is rock and roll.  And if you’ve read this far, you know that things sorta change on the fly.  And change they did.  2:30 came… and Ozzy wasn’t here yet.  We were told that we were going to do it after the show.

That’s where being rock and roll veterans pays off.  Kristian said, “You think they are going to be hanging around, so they can take pictures with us, after signing 2,000 books?”  I shook my head.  That’s not anyone’s fault or anything, that’s just the way it is.  We both knew it.

So we put Joe in charge (Joe, being the true rebel he is, doesn’t ever meet the rock stars) drank beer on Mac’s porch, and watched the line.  When the last customer came, the hoodlums pounced.  We grabbed our event poster, and our interested hoodlums, and jumped in the line.

Sure enough, it worked.  Ozzy’s manager said “I thought this was the last guy?”  We said, “We’re with Hoodlums, and we were hoping for a shot with Ozzy”.  How could they resist?  Actually, I just told you how well they had resisted all day… but they didn’t resist.

Ozzy came over to pose for a pic with Hoodlums and Changing Hands.   He was right in front of Kristian and I, so we stuck out our hands and shook his multi-ringed hand, and said thanks.  Ozzy joined the group, and we quickly got ready.  The photographers said “Say ‘Ozzy’”.  We all said “Ozzy”, and Ozzy said “Me”.

We were almost entirely satisfied, but we still needed to get that event poster signed.  I grabbed Tenesha (who ran the event like a champ) and begged.  She grabbed my poster and said that Ozzy would sign it on the bus.  A few minutes later, it was in my hands… complete with ‘Ozzy Osbourne’ on it.

Hoodlum content.

We all went back to Mac’s and celebrated.  It was a great day.

We couldn’t have done it without all of you.  Your support for these kinds of cool events are what makes even more cool events possible.  THANKS!!!

Top 10 lists are fun! We’re here to help you try one.

Friday, January 8th, 2010

I realize we aren’t exactly the first ones to hit you with a Top 10 list.  But hey, it’s the end of the year, and for the matter, the end of the decade… so lists were bound to happen

Being record store geeks, we really have to do them.  It is in our blood.

Steve - the Record Store Geek in cartoonOK, that might not be entirely true.  I’ll never really know, because the truth is that I “ask” (read: make?) all of the hoodlums to send me some lists, which they do… except for Kristian, the store’s co-owner and ultimate rebel, who can and does refuse to do them (You can see my “Want good music?  Ask Kristian” video blog here).

Don’t worry, they are all rebels to some degree.  We hire ‘em that way.  If I ask for top fives, they send top ten or twenty.  If I want two, they send ten; If I want ten, they send two.  If I ask for specific categories… they may or may not give them to me.  I will post them as they were sent to me, so you can see what I mean.  Last, but certainly, they send them late.

But one thing I do know for sure is: They don’t put things on their lists lightly.  Neither do I.

And they all know what I know: If you are a real music fan, doing top ten lists can be a lot of fun.  Really.  Once you get going, you can get out of control (see Andy the Hoodlums’ list for an example).

Would you like to try?  We’ll provide some incentive.  You send us you top five, or your top ten, or whatever music and movie rated list you want… and we’ll enter you in a contest to win $50 worth of good ol’ Hoodlums merchandise (otherwise known as a gift card).  Only two rules:

1) We gotta have ‘em by January 15th (that gives you roughly a week); and

2) You need to be prepared for us to possibly post them online.

Wanna play?  Email your name and lists to us by clicking here.  Send ‘em in text form if possible.

In the meantime, we’ll be posting our separately.

How do you do it?  Here’s how I do it:

  • Start drinking wine or beer.  Whatever you are in the mood for…
  • Put all of your CDs back in their proper alphabetized section (you have them alpha’d, right?).
  • Peruse your CDs and start writing down stuff.  Make sure music is playing to inspire you.  Drink more booze, or change albums, if it isn’t working.
  • Check other top ten lists to see if there is something that you forgot or misplaced.  Here’s some links for some good ones: NPR, Allmusic.comPitchfork, Rolling Stone, Stereogum, and Aquarium Drunkard.
  • You have a whole decade to work with, so this shouldn’t be tough… but if it is, make just make up some categories (magazines do it all the time for their “best of” issues).
  • Type ‘em up and send ‘em to the Record Store Geek.

Sounds easy enough, eh?  You’ve got a week to enter the contest, so send those picks in.  Some of us are doing ours this week as well, so we’ll compare notes.

Hoodlums say “no” to excessive ticket fees

Thursday, December 31st, 2009

How do you feel about unexpected service fees on your concert tickets?

Yeah, we hate ‘em too.

That’s why we won’t be selling tickets to the upcoming Phoenix show at the Marquee Theater.  Because the co-promoter/venue (Luckyman/Marqee) is asking us to collect an unwarranted and in our opinion, excessive, service charge above the advertised ticket price.

No tickets for the Phoenix show to due excessive service fees, sorry.We are sorry to inconvenience you.  We understand that some websites (like AZCentral.com) have us listed us as a place to buy tickets.  However, the tickets are advertised as $25… and we are being asked to collect $28 from you.  That’s just not the way we do it.

We aren’t shocked about this development.  We didn’t just fall off the concert industry turnip truck or anything.  We understand various levels of service charge hilarities have been going on forever in the concert biz.  Nevertheless, we think its bullshit. That’s one of the reasons we hoodlums don’t personally buy a lot of tickets to the corporate shows (the other being the normally-excessive price of the ticket itself). It’s for sure why we don’t sell tickets for the corporate venues and shows.

If you’ve done business with the corporate ticket sellers and promoters in this town (and anywhere in the country, since a handful of corporate giants basically control the industry), you probably know how the concert ticket turnip tastes as well:  The ticket buyer, trapped in a tightly-controlled industry, gets ambushed with a ton of extra “service” charges as the ticket buy proceeds, levied by anyone from the venue to the promoter.  Good ol’ corporate greed doesn’t stop with Wall Street.

But we ain’t corporate, baby… we’re indie. We put our cards on the table. Our philosophy is that a person should get some extra service above and beyond what their basic purchase if they are going to have to pay extra.  In addition, we believe the charge should accurately reflect the level of extra service.  In our opinion, that’s not the case with this Phoenix show.

Are we entirely against service fees?  Of course not.  As an indie ticket seller, we have to charge them. But the fee has to be reasonable… and it should be charged and collected by the person providing the service.

If you buy tickets at our store, you know that we only charge a ONE dollar service fee.  We know of none lower.  We feel that is a fair price for our customers to pay for the convenience of not having to travel to the venue, and it covers the time and effort we put into the organizing, promoting, and selling the tickets.  We aren’t involved in the contract, the show itself, or any of its proceeds… so that one little dollar is all we collect on tickets sales.

We think that’s fair.  Our customers agree.  They don’t mind paying a fair price for a little extra service… and we give them one more reason to visit the hoodlums at Hoodlums.  We certainly aren’t in the ticket business to make money, we are in the ticket selling business to provide a service to our customers… so it works for everyone.

Normally, the whole process is smooth.  We only sell tickets for indie shows and indie promoters, mainly with our buddies at Stateside Productions. They find the venue, they find the band, and they price the tickets as high or low as they want.  Once they negotiate the price of the tickets, they print the price on the ticket, and give them to us to sell.  We add on our dollar, and everyone is happy.  No deception.  No service charge for anything other than actual service.

Then we get our Phoenix tickets, and we are being asked to start collecting three bucks above the advertised ticket price?  Like we said: We don’t do that.  We charge ticket price plus a buck, not ticket price plus four bucks.  That’s not a fair price.  Besides,why would we collect an extra service fee for someone else’s service, especially when that “someone else” hasn’t provided ANY extra service.

If the venue wants to charge extra for their service, that’s their prerogative to negotiate the higher ticket price.  If the venue wants to charge extra at its own box office, so be it.  If the promoter, or the artist, or management, or anyone involved in the negotiations needs to charge $28 for the tickets in order to make ends meet, we aren’t in a position to debate that either.  While it is our sincere belief that concerts in general need to be cheaper in order for the concert industry to thrive again, setting the ticket price is none of our business.  You need to make an extra three bucks?  Make it a $28 ticket.  Don’t make it a $25 ticket and ask us to collect $28.

So to those of you that expected to be able to buy Phoenix tickets at Hoodlums, sorry.  They are a great band, and we are sure that you will enjoy the show… but we just can’t bear the thought of charging you an excessive fee for “ghost” service.

We will still proudly sell tickets for Stateside shows, but unless the Marquee relents and loses the extra fees, we will not be able to sell for that venue.  We realize the Marquee gets a lot of great bands, bands that our customers dig, and we hope to be able to continue to provide the extra service of saving you the drive to Tempe Town Lake, but we have to stick to our principles on this one. Hopefully you understand.

Have a great day.

Music Biz observations from our first year

Tuesday, October 27th, 2009

The following blog is actually an email that was sent to our “Music Biz Bigshots” (which is how we lovingly refer to all of the record label and distributor people that we have done business with for twenty years now) email list. We always made it a point to let the industry know what we think of their hilarious decision-making while we were at ASU, and we are still doing it out here.  This time, we figured we’d at least leave it out there for the customers. After all, you guys are affected by their short-sightedness as well.

Hello fellow music biz geeks,

Are we still in this crazy business?  Man, it seems like forever since we talked.  Back in the old days, back in the time when we thought we understood the phrase “uncharted waters”, we used to send charts out every week.

Steve Wiley - Professional HoodlumAnyway, down there you will find a chart.  It’s our top 99 of our first full year at the new store.  Although the old store has a totally new personality, mine is still the same (insert smart-ass comment here), so I figured I’d comment on some of the industry-related things we noticed in our 1st year at the new joint.  If you want to scroll down and skip the babble… we’ll never know.

So what’s been going on at Hoodlums, you ask?  How’s biz and all that?

Well, we are officially a year old.  If you remember, we soft-opened on Saturday, September 20th, and our grand opening was in early October.  Two days later the stock market dove, officially signaling the start of the freakshow economy.

Since then we’ve had our first real holiday season, six art shows, and Hoodstock.  We’ve stirred up conservative radio hosts, interacted with our community, learned how to buy used vinyl, and watched another unbelievable year’s worth of changes in the music industry.  Joey Kramer used our bathroom.  So did Peter Yarrow.

We haven’t sent you charts because we’ve been focused on the customers and building up the store.  It isn’t cause we haven’t been paying attention to this crazy $#%& (I haven’t turned anti-vulgarity, I have to do that in case customers are on the list) industry.  As usual, we can’t speak for other stores, or any of you cats, but we can tell you how the music biz looks from our tiny little vantage point.

1. Prices are getting better on catalog.

Let’s start positive.  Those WEA 7.99 titles (Talking Heads, ZZ Top, Bonnie Raitt, Faith No More, etc.) and those Sony 6.99 (Ten Years After, Mike Bloomfield, Milt Jackson, etc) titles have been huge sellers.  We brought a bunch in around February and they have been moving along better than we had hoped.  For 6.99 new, people will buy that David Bromberg album they used to love.  Now, with most of those great Sony 11.99 titles selling at 9.99 (don’t give me that “we don’t have a list price” bullshit, we still base price on cost, not the margin Sony decides we should lose), we are sporting a pretty mean selection of classic CDs at ten or less.  That’s what we’ve been talking about for eleven years: Cheaper prices = More sales.

2. Prices are still too high on catalog.

In the meantime, I shudder to think of how many CSN, Radiohead, or Led Zeppelin CDs we could sell at a realistic list.  18.98?  17.98?  In this day and age?  I can’t even believe those are still a price points.  Is there an economist in the house over in those Ivory Towers?  There must be someone who understands supply and demand.  Call me crazy, but since I’ve been lobbying lower prices to the industry for years to little avail, I’ve decided to make a plea to the artist.  Read the “Robert Plant – A Story and Video Plea” blog here.

3. High list prices more or less kill plans to develop and sell newer jazz, blues, and world.

While the catalog pricing offers some reasonable options in these genres, when it comes to new releases, who can afford it?  Note to the Ivory Tower: After years of watching the way you market these genres, we assume that you don’t ever want to target any young adults at all… but we should at least mention that baby boomers are price conscious too, and pricing every artist on every adult genre at 17.98 or 18.98 list is a bad idea.  I’d love to turn someone, young or old, on to a new Joe Lovano or Roy Hargrove CD, but why bother trying when you can turn them on to a classic Jackie McLean, John Coltrane, or Sonny Rollins CD for under ten bucks?

4. Hang on to your obscure, and not so obscure, CDs.

We are starting to see a lot of CDs go out of print.  Speaking of supply and demand, you want LeRoy Hutson’s Greatest Hits?  It’s gonna cost you no less than $150 on Amazon (pretty much the same price they wanted for the Beatles boxes, isn’t it?).  That plays right into our little hands, because when it comes to finding special orders… a scrappy little joint like ours is the place to go.

5. Label reps that set up records are a dying breed.

It may be because we are just a little joint – but we rarely see a label rep set up new releases any more.  There’s still a few out there that can be counted on to consistently do so (Jay from Sony/now Nettwerk, Melissa from Epitaph/Anti, and the gang at Fearless come to mind), and some that are starting to come on board, but for the most part it feels like we are on our own when it comes to deciding what it worthy of promoting or not.

That’s not all bad, and we aren’t necessarily upset.  After all, we are more than capable of finding stuff for the posts.  But for sure on the right releases a great set-up makes a huge difference… and for sure a great rep that know what to push at your store (or in this day and age, one that pushes at all) can make all the difference.  Look at all the Sony and Epitaph stuff that made the chart.  There’s no way that NASA makes this chart without support.  Would we have brought it in?  Sure.  One copy.  Would we have put it in the post?  Probably not.

How does the lack of set-up hurt?  If someone would have worked with us on the recent Noisettes or Raveonettes CDs, we probably would have quadrupled sales so far.  Do we react once we see demand?  Sure, but it hurts at first, when it matters most.  In this economy, in this industry, we do our new release buying with caution.  Often, we aren’t quite sure what customers are going to want (since the internet has given every customer the ability to find out their own street dates, we don’t quite get the “pre-buzz” like the old days).  People just sorta show up on street date and buy.  It’s easy with proven champs like Flaming Lips or Built to Spill, but since we don’t listen to the radio or monitor internet activity, its tough to judge whether those mid-level groups still have interested fans.  If we don’t hear from anyone at the label, we assume the label isn’t really behind them anymore.  If we buy the CD at all, we buy one.

Like I said, our little store may not rate the coverage… and we can live with that, but I don’t think that’s it.  We seem to be on the radar still.  We still get visits from out-of-town Music Biz Bigshots.  We still get stuff in the mail.  It seems more likely that either: a) there aren’t enough label reps (Phoenix doesn’t have a WEA, Sony, or EMD sales rep – and our UNI sales rep is covering like 32 states or something);  b) many of the labels out there aren’t focused on on physical product at the indie stores; or c) lack of accountability and direction are at an all time high.  Probably a little of everything.

6. Everything is still free on the Internet.

Somehow in spite of those FBI stickers… in spite of the lawsuits… in spite of the “switched” street dates, the branded play copies, and the Congressional testimony… every release is still out there for a grand total of nothing.   I know because we have to get a lot of our play copies, the ones we need to help sell your CDs, the same way that a huge portion of the rest of the world has been getting their music for twelve years now.

Can you guys finally relent and monetize the file-sharing?  Maybe that way CD prices will continue to fall and those who want to collect and peddle the hard copies can do so – while those that are content with files can do their thing legally.  While we are on the subject: A buck a song is still too much.

7. Labels, in true form, are already stifling the vinyl resurgence with ridiculous prices.

It was totally predictable.  Customers find value in LPs… so labels jack prices until the value goes away.  It’s the same Ivory Tower game plan that has helped kill CDs sales over the past twelve years.

It’s simple, anything over $20 is TOO MUCH for an LP.  Even if the digital file in included.  Each week, as we decide what to bring in… we simply look at the list price. These days, instead of 18.98, which is fine (with the digital info), we see lots of 24.98.  If the price is over twenty, unless it is something we can’t live without (like the Wilco releases), we don’t bring it in.  The biggest recent example is the Muse reissues.  Four releases from a very powerful band at Hoodlums, yet only one (Black Holes..) is priced under twenty.  We brought in Black Holes, and it is nearing double digit sales.  The other three have become special orders.

There is it: Our take on how the music biz decision-making is looking at this little store.  As always, we appreciate your support… and your taking the time to read our opinions.  Have a great day.

Steve, Kristian, and the hoodlums at Hoodlums.

The Top 99 of Hoodlums’ 1st year (September 2008 – September 2009)

The album is the latest release by the artist, unless specified.

  1. Kings of Leon
  2. Neko Case
  3. Animal Collective
  4. Black Carl
  5. Darren Mahoney
  6. Fleet Foxes
  7. Yeah Yeah Yeahs
  8. Phoenix
  9. Wilco
  10. Bon Iver
  11. What Laura Says
  12. Andrew Bird
  13. Dead Weather
  14. Green Day
  15. Ray Lamontagne
  16. Neil Young
  17. TV on the Radio
  18. Bruce Springsteen
  19. Catfish Groove Farm
  20. Calexico
  21. Regina Spektor
  22. U2
  23. Kinch
  24. Iron and Wine
  25. Ben Harper & Relentless 7
  26. Leonard Cohen
  27. Bob Dylan
  28. VA – Thank You, Goodnight
  29. Fleet Foxes – EP
  30. Iron & Wine
  31. Decemberists
  32. Lucinda Williams
  33. Grizzly Bear
  34. Silversun Pickups
  35. Manchester Orchestra
  36. She & Him
  37. Sonic Youth
  38. Jack Johnson/D. Frankenreiter/G. Love
  39. Steve Earle
  40. Vampire Weekend
  41. Camera Obscura
  42. St. Vincent
  43. Adele
  44. Kanye West
  45. Fun
  46. Dan Auerbach
  47. Bloc Party
  48. Beatles – Abbey
  49. Of Montreal
  50. Dinosaur Jr.
  51. Arctic Monkeys
  52. Ben Folds
  53. Bob Dylan – Telltale Signs/Boot 8
  54. Dave Matthews
  55. Elvis Costello
  56. Miles Davis – Kind of Blue
  57. Abba – Gold
  58. Jolie Holland
  59. Jenny Lewis
  60. Beatles – Sgt. Peppers
  61. Ryan Adams and Cardinals
  62. Jeff Beck
  63. Q-Tip
  64. Death Cab for Cutie
  65. Damien Rice – Live at Fingerprints
  66. NASA
  67. Bonnie Raitt – Give it Up
  68. Mars Volta – Octahedron
  69. Killers
  70. Radiohead
  71. Mgmt
  72. Franz Ferdinand
  73. Derek Trucks – Already Live
  74. Milt Jackson – Sunflower
  75. Ben Harper – Live at Twist and Shout
  76. Interpol – Live
  77. Son Volt
  78. Peter Bjorn and John
  79. Bob Marley & Wailers – Legend
  80. Taj Mahal – Taj Mahal
  81. Slumdog Millionaire OST
  82. Byrne/Eno
  83. Eminem
  84. Robert Plant/Allison Krauss
  85. Michael Franti
  86. Black Keys
  87. Talking Heads – Remain in Light
  88. Clapton/Winwood – Madison Square
  89. Coldplay
  90. Lily Allen
  91. Mark Olson/Gary Louris
  92. Uncle Tupelo – No Depression
  93. Kings of Leon – Youth and Young Manhood
  94. John Mayer – Village Sessions
  95. Chet Atkins/Les Paul – Chester and Lester
  96. Ramblin’ Jack Elliott
  97. Pearl Jam – Live at Easy Street
  98. VA – Vintage Verve (I love this, as I was on the panel that selected it)
  99. Alejandro Escovedo

Robert Plant – A story and a video plea

Tuesday, October 27th, 2009

Thanks to the endless “wearing-out” on classic rock radio, I had tuned out Led Zeppelin for years. I had the CDs, but they didn’t get played.  Then one night after a hard days work and a couple bottles of Budweiser, while watching the amazing Led Zeppelin DVD that Brue had sent, I had a rock epiphany and rediscovered the band that defines hard rock.  I have watched it multiple times with my kids since that day, each time waxing poetic about how each of the guys in the band was at the peak of his game (OK, Dad, we get it).  So when I had a chance to go see Robert Plant at the Dodge, I decided to catch the show.

Steve Wiley - Professional HoodlumThe morning of the show, I called our SonyBMG rep, Mary, to say thanks for the tickets, and I jokingly said, “Hey, why don’t you call the radio guys and get me some backstage passes to meet Robert”.  Mary had scored the tickets for me, and we were friends and long-time music biz geeks, so she knew what sort of pipedream it would be to arrange a meet and greet with a legend like Plant… especially on the day of the show.  Like I said, it was a joke.

Lo and behold, she called the radio guy anyway.  Amazingly, a couple of hours later Mary called me and said, “You aren’t going to believe this… but you are going to meet Robert Plant tonight.”

Now I’ve been in this wacky industry for 22 years, so I’ve been fortunate enough to meet a rock star or two over the years.  Not as many as a concert promoter, or a venue guy, or a radio geek, or a label geek (hmmm, I guess we are sorta at the bottom of the geek chain)… but it does happen.  Anyway, I always appreciate the opportunity, but I don’t get too worked up (you know, act like you’ve been here before).  But wow – when we’re talking about the front man for Led Zeppelin, we are talking about the upper echelon of rock royalty – so I was pretty damn excited.

My buddy Cheesy (I still use nicknames for all my friends… it’s a Nodak thing) was going to be joining me, but I decided not to tell him until the last minute.  Once we were in the car on the way to the venue, I sprung the good news. You think he was stoked?  Doy.

We got to the Dodge, and we tracked down our contact (Mary couldn’t make it… and yes, she was envious).  Stage left.  Before the show.  Nervously… nah, let’s just say excitedly… we waited.  And then they took us back.  Robert, and the entire band (Strange Sensation) came back and shook hands with everybody, and then we posed for a picture (it’s the one you see, obviously), which showed up in my inbox later that night (you have to love the digital age for actually seeing your pics with rock stars, but that’s a story for another blog).

Why am I grinning?  Because thats ROBERT PLANT for Gods sake.

As a super, not-like-normal-backstage bonus, I was lucky enough to get a minute of conversation with Robert, which, unbelievably, was started by Mr. Plant himself.

The rep introduced us (Rock Legend; Meet record store geek), and Robert said, “You own a record store, huh? Do you sell vinyl?”.  I said “Yeah”.  He said, “What’s your number one seller right now?”

This story takes place in July at the old store.  We only had a small new vinyl section at the time, and as any of our old summer school customers can tell you, the place didn’t exactly jam in July, so there weren’t a whole lot vinyl sales period.  In addition, we didn’t stock more than one copy of any given LP title at a given time, so our weekly charts weren’t exactly ranked… more like “these are the ones that sold last week”.

But somehow, on this particular week, I had reordered an album, and somehow we had happened to sell two copies in a week.

So I had my answer ready: “Pink Floyd – Dark Side of the Moon“.

“No kidding?”, he said.  “That’s fantastic”.

He shook my hand and said he had to go do a show, and I said thanks for meeting with us, and he took off with the band.  We watched the show in a daze, and I haven’t shut about the meet and greet since… just ask my fellow hoodlums.

There’s my story.  Why am I sharing it? Two reasons: 1) Because I felt like writing, and I figured I’d save you from having to hear it at the counter; and 2) Because I wanted you to know that I love Robert before I make this video plea to him to lower the stinking prices on the Led Zeppelin CDs.

Whew! A year under our belt.

Thursday, September 24th, 2009

This week (September 20th, 2009) we have officially been open one full year.  What a ride.  What a year to open a store.

What did Lloyd Bridges say in Airplane?  “Looks like I picked the wrong week to quit smoking”. There’s no doubt that a couple of times during the past year Kristian and I said “Looks like we picked the wrong year to open a new store”.  We opened on a Saturday, and two days later the stock market melted down and left you and I and everybody else in a deep recession.  We’ve all been navigating uncharted waters ever since.

Nevertheless, here we are a year later.  Still standing.  It hasn’t been easy, and it hasn’t always been fun… but it’s been mostly fun, and we’ve learned a lot about the new store and its fantastic group of new customers.  We’ve gotten into the art world, taken advantage of our extra space, planned and executed a bunch of different events, and taken a big ol’ yearly step toward our ultimate goal: To become part of our community.

For sure, first and foremost, we have YOU to thank.  If you are reading this – you must have been by the store at some point – and we appreciate it.  Every single customer matters, especially in this day and age, if you want to survive..

Just like Beth and I, just like Kristian, and Joe, and the rest of the hoodlums – you are in the thick of this cluster too – thinking, and worrying, and carefully analyzing how you spend every cent.  Like us, you have to spend money on food, drink, gas, and a thousand other things (990 of which are probably related to kids).  Some things don’t make the cut.

We understand.  So you can see why we feel genuinely gracious that you chose to spend some of your hard earned cash on the entertainment and art that we purvey.

We think you made the right choice.  A great album, a well-made movie (or even just some shabby cheese that makes you laugh), or a sweet piece of art can help carry your soul through tough times.  Many times throughout this year, when we were frazzled, anxious, or annoyed, we put on the music or a DVD… and soothed our souls, and remembered why we do it.

For every one of those albums or movies that you bought at Hoodlums – for every event you attended – for every tweet or email you read – we thank you.  Sincerely. See you at the Birthday Party.

Steve, Kristian, and the hoodlums at Hoodlums.